How this helps your business

Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. You know that it’s important to capture your customer's feedback, but how do you ensure you capture all that valuable information? With Customer Voice, you have the power to gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect their valuable feedback and show up where they are looking.

01

Improve word-of-mouth

Use happy customers to win new customers: Leverage the voice of brand champions to improve your online word-of-mouth. Invite existing customers to share their experiences online so new customers know your brand can be trusted.

02

Collect valuable feedback

Collect feedback to improve your business: Ensure customers are getting what they want and expect. Invite them to share their experiences so you can put their valuable feedback to work.

03

Targeted review presence

Build a targeted presence across popular review sites: Make sure your reviews show up where your customers spend the most time. Focus on collecting feedback on the review sites that impact your business.

04

Shine in local search

Help your business shine in local search: Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you where it matters most.

05

Reach your customers

Reach your customers wherever they are: our platform gives you the flexibility to request reviews on the medium that works best for your customers—either text message or email.